One woman thanked the operator for her time. Another apologized for calling so much.
"I'm stuck in the attic, and me and my little sister are here, and my mom, and we've got water in our whole house," said a woman who was trapped with eight others in the low-income Ninth Ward, one of the hardest-hit areas of the city. "We don't have nothing to get out on the roof."
"OK, ma'am, we're getting somebody out there ... OK?" replied the woman who identified herself as "Operator 1-6."
"OK, thank you," the woman replied.
"You're welcome," Operator 1-6 said in a comforting voice.
The first hurricane-related 911 tapes released by New Orleans reflected the horror of Katrina, not so much in the panicked voices of the dying as in the calm and utter helplessness of victims with no escape.
But as the water rose, so did the frustration and anguish of the operators, who could do nothing. They offered often-futile advice – "get to higher ground" – and painfully empty assurances – "We're trying our best to get out to everyone." [Read more - WWLTV]
Again, help the Red Cross help others. Give generously. Thanks!
I frankly hope that not repeat disaster from previous hurricanes.
http://www.viewheadlines.com/News/Article.aspx?i=17939&t=Tropical-storm-plus-oil-slick-equals-more-fear-and-uncertainty
Posted by: Maria | June 26, 2010 at 05:51 PM